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CUSTOMER RELATIONSHIP
MANAGEMENT
CASE STUDY : 1
What do you think about traditional CRM, version
changed from CRM to CMR, about
social CRM, comment and explain in detail
differences between traditional CRM and
Social CRM.
CASE STUDY : 2
What do you think about the characteristics and
the impact of the model explain in
detail.
CASE STUDY : 3
Do you have any idea how many ways social media
fits into customer engagement
strategies, explain in detail.
CASE STUDY : 4
Can you explain in detail Tenets and principles
of the New Model.
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SOLUTIONS, PROJECT REPORTS AND THESIS
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