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ORGANIZATIONAL
BEHAVIOR
1. Define organizational
behavior, and organizational structure?
2. What is the difference
between a manager and a leader? Do leaders need different skills to be
effective?
3. What is the difference
between a group & a team? What are the different types of work teams?
4. How would you define conflict?
Distinguish between functional & dysfunctional conflicts by giving suitable
examples?
5. Explain the different types
of employee involvement and employee recognition programs with the help of
suitable examples.
6. Select the most appropriate
answer of the following: (20, each 2 marks)
1) The groups to which an
individual aspires to belong, i.e. the one with which he or she identifies is
called
a) coalitions b) committees c)
reference groups d) task groups
2) One small drawback of the
five-stage model is that it
a) ignores the organizational
context b) ignores the situational factors c) ignores the individual attributes
d) ignores the formal structure
3) Individual employees can be
converted into team players through
a) appropriate feedback b) training
c) monitoring d) demonstration
4) One who tries to bring
discipline and order through formal structures, plans and
processes and tries to monitor
performance against plans is a
a) leader b) manager
c) coordinator d) team-player
5) If the followers are able
and unwilling, then the leader will have to use the
a) authoritarian style b) participative style c) situational style d) strategic style
6) According to situational
leadership approach, the style that denotes a high-task and a
low-relationship style is
a) selling style b) delegating style c) participating style d) telling style
7) Decision-making heavily
depends on the individual
a) understanding b) creativity
c) perception d) ability
8) In formal groups and
organizations, an individual has maximum access to
a) referent power b) reward power c) legitimate power d) coercive power
9) In an attempt to preserve
their perceptions, people tend to
a) resist change violently b) ignore the change process c) create bottlenecks for change agents
d) process information
selectively
10) The process, which is aimed
at seeking change in attitudes, stereotypes and perceptions, that groups hold
of each other is called
a) Organizational
development b) Inter-group development c) T-groups d) Team-building
b)
ORGANIZATIONAL
BEHAVIOR
c) 1 List
the various reasons in Organization xyz , which lead to its development?
d) 2 If
the organization had not invested in its employee, would they have developed?
e) 3 Site
few examples of Indian companies, similar to XYZ mentioned above?
f) 4 What
would have been the drawback of the XYZ Company prior to 1991?
g) 1 Is it
fine to privatize profits and nationalize losses, is it right for
organizational development ?
h) 2 Was
this a result of failure of leadership of these firms?
i) 1 Do
the core values, really influence and have a impact on organizational
development ?Explain.
j) 2 Is
organizational development depended internally on employees and externally
influenced by customers? Discuss
k) 1)
Measurement has the power to focus attention on desired behavior and
results," How it leads to organizational development?
l) 2)
Discuss benchmarking techniques, are really helpful for succeeding in I today’s
scenario?
m)
ORGANIZATIONAL
BEHAVIOR
1) What are the arguments for
and against layoffs in hard times?
2) How have the three
executives in this case shown leadership?
3) Explain the difference
between management and leadership. Discuss why conceptual
leadership skills become more
important, and technical skills less important, at higher level organizational
levels.
1) Is the GM’s approach wrong?
If yes, then why if no then why not? Give reasons for your answer.
2) What would you recommend to
the G.M.
3) Team leaders and team
members need skills to develop effective teams. Is this statement correct or
wrong. If there are any skills needed by the team leaders and team members to develop
effective teams then discuss them.
1) How did the GM distinguish
between the two target groups to make his communication effective?
2) What is the main advantage
of direct face-to-face communication, as against communication through
circulars or memos?
3) What makes technical
communication different from general communication ?
4) How important is it to be
able to communicate?
1) Read the above conversation
carefully if you were Vikas, how would you answer all the questions asked by
the interviewer. Rewrite the answers, making them more appropriate by changing
the language, style, tone, and attitude of the answer.”
2) Describe the significance of
job interviews today.
ORGANIZATIONAL
BEHAVIOR
1) What
are the arguments for and against layoffs in hard times?
2) How
have the three executives in this case shown leadership?
3)
Explain the difference between management and leadership. Discuss why
conceptual leadership skills become more important, and technical skills less
important, at higher level organizational levels.
1) Is
the GM’s approach wrong? If yes, then why if no then why not? Give reasons for
your answer.
2) What
would you recommend to the G.M.
3) Team
leaders and team members need skills to develop effective teams. Is this
statement
correct
or wrong. If there are any skills needed by the team leaders and team members
to develop effective teams then discuss them.
1) How
did the GM distinguish between the two target groups to make his communication effective?
2) What
is the main advantage of direct face-to-face communication, as against
communication through circulars or memos?
3) What
makes technical communication different from general communication ?
4) How
important is it to be able to communicate?
1) Read
the above conversation carefully if you were Vikas, how would you answer all
the questions asked by the interviewer. Rewrite the answers, making them more
appropriate by changing the language, style, tone, and attitude of the answer.”
2)
Describe the significance of job interviews today.
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