Tuesday, 26 April 2016

CUSTOMER RELATION MANAGEMENT - Explain briefly the concept of Enterprise Marketing Management Define customer relationship Management and explain its features




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CUSTOMER RELATION MANAGEMENT




a) Is CRM Ashley Judd?


b) Sales Force Automation

c) Communications in CRM


Q2) Explain briefly the concept of Enterprise Marketing Management.


Q3) Define customer relationship Management and explain its features


Q4) Distinguish between Supply Chain + Demand Chain


Q5) Discuss the CRM Strategy: First in Plan, First in Implementation


Q6) Implementing CRM is like Dancing to the Music explain this statement in context
with CRM strategy


Q7) Discuss in brief the future of CRM.


Q8) What is Vertical zing CRM .discuss CRM as Of the People, By the People,
For the People





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