Wednesday, 26 April 2017

Give an overview of the case.



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Marketing Management


Case Studies
CASE STUDY (20 Marks)
Petrol pumps in India have come a long way from being dusty, poorly lit places manned by shabbily clothed and indifferent personnel, to the shopping malls of the early 21st century. Bharat Petroleum Corporation Ltd. (BPCL), a leading player in the Indian petroleum industry, received wide acclaim for having brought about this change in the Indian fuel retailing business. In the mid1990s, the oil industry felt the need to establish strong brand identities; until then, the industry seemed to have adopted an indifferent approach towards customer service. With the deregulation of the oil industry due in April, 2002, Indian players realized that they needed to become more customer focused. BPCL's pioneering efforts in creating brand awareness for its products were thus a welcome change. Till the mid1990s, a typical petrol pump owner seldom interacted with the oil company whose franchise he held. However, with the new found retail focus of the late 1990s, companies started taking immense interest in the retail outlets. BPCL's first foray into petrol pump retailing was through Bharat Shell Ltd. (Shell), its joint venture with Shell Overseas Investments of Netherlands. Shell launched the first convenience store, stocking over 1,000 different items. The store, offering eatables, soft drinks, stationery, newspapers, magazines, frozen foods, light bulbs audio cassettes and CDs, came as a pleasant surprise for Indian consumers. By mid2001, petrol pumps at almost all major locations in the metros had set up retail outlets. However, BPCL was reported to be much better positioned than its competitors, Indian Oil Corporation (IOC) and Hindustan Petroleum (HP) to meet the MNC onslaught after deregulation. BPCL was also reported to be finetuning its marketing and retailing strategy.

Answer the following question.
Q1. Give an overview of the case.
Q2. Discuss the reasons for the success of Bharat Petroleum Corporation Ltd. (BPCL) marketing and retailing strategy.

CASE STUDY (20 Marks)
Nike, one of the leading brands of athletic footwear, apparel, equipment and accessories is Oregon, US based company. It company’s 50% of the revenue comes from international sales and it registers it presence in more than 160 countries. Nike owns 400 retail outlets which operate domestically as well as internationally. Over the past few years Nike’s subsidiaries have been performing well and as a part of the company’s growth strategy and to maintain its position in the market Nike started concentrating on its subsidiary business in the year 2006. With the acquisition of the Starter the company also envisaged to setup itself in the value retail. The case analyses the impact of Nike’s subsidiary brand on its core brand.


Answer the following question.
Q1. Analyze the effects of subsidiary brands on the core brand.
Q2. Discuss the dangers of brand dilution and cannibalization.

CASE STUDY (20 Marks)
On the global personal computer map, Acer emerged from obscurity to become the third largest PC company only behind Dell and HP. But the company wasn't a smash hit over night. Staying true to its South Asian culture, the company worked up the ladder, rather silently, building brickby brick. On its way up, the company worked out many hurdles – ranging from branding problems to facing near boycott from the then stalwarts in the business – and gradually overtook much bigger and older companies. The long standing chairman Stan Shih put up a workmanlike effort solving one problem after the other and steering the company in one of the most competitive industries. All the way through, he stuck to the basics of the business, focusing on quality, quantity and low costs. Acer's Asian counterpart, Lenovo, made its mark in the global PC market with a bang by taking over IBM's PC business. From then on, the rivalry between the two Asian giants caught the attention of industry as well as academia. The industry is tracking them for remaking the global PC industry dynamics by challenging the western companies that have practically invented and built the industry over decades. The academia is observing the theoretical and strategical underpinnings and is scripting the journey of these two global giants from the developing world. This case helps the student’s debate on the importance of brand building in the global PC industry in the back drop of competitive dynamics that are shaping the industry. This will also help in analyzing the strategies adopted by Acer and Lenovo to compete in the industry and in concluding which of the two is wellplaced.

Answer the following question.
Q1. Give an overview of the case.
Q2. Discuss the significance of brand building in a highly commoditized industry

CASE STUDY (20 Marks)
The case talks about the takeover of Tom’s of Maine, the leading player in the natural personal care market in the US, by Colgate Palmolive in early 2006. Colgate is the market leader in oral and personal care markets the world over. The naturals market has been showing good growth in the recent years in the US while the market for mainstream products witnessing sluggish growth. Natural/organic brands such as Tom’s of Maine are showing remarkable growth in this stagnating market. Since 2002, Colgate due to intense competition and increase in price of commodities is following an aggressive restructuring strategy aimed at strengthening its market leader position. The case gives the details of this takeover, and the reasons behind this move. The case brings to attention the latest trend of multinational companies taking over smaller ethical brands in order to gain a foothold in the booming ethical markets. It also raises questions on whether these takeovers, would lessen the appeal of the ethical brands among consumers or whether consumers would continue patronizing them irrespective of the change in parentage. The case also facilitates a debate on whether Colgate’s decision to take over a small natural brand at this critical juncture was wise and about the success of the same.

Answer the following question.
Q1. Give an overview of the case.
Q2. Give the details of the strategies for growth in the organic segment for established FMCG companies Impact of brand equity, in case of take over’s.



Assignment Solutions, Case study Answer sheets
Project Report and Thesis contact
ARAVIND – 09901366442 – 09902787224


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