ORGANIZATIONAL BEHAVIOR - Why is continuous improvement most likely to be achieved in a company with a culture of trust Start your answer by explaining what is meant by a culture of trust.

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ORGANIZATIONAL BEHAVIOR

1. Name two motivating factors at RBS.

2. Describe the differences between the theories of Taylor and Maslow.

 3. How does RBS’ Total Reward package fulfill Maslow’s higher levels of motivation?

4. How does Total Reward contribute to RBS’ overall strategy?

* Explain what is meant by a premium brand.* Describe the difference between an aim and an objective

* Outline the purpose of Kellogg's work with the ASA.

* Using examples to support your dialogue, evaluate how Kellogg communicates and discuss how

this enables it to position its brand.

1 . What is Kaizen? I low is this different from a one-step leap forward?

2. How is Kaizen expected to help Leyland Trucks to increase its market share?

3. How does Leland Trucks measure Its continuous improvement? Can you suggest K KPls for another type of business organisation e.g. a retailer or a leisure centre'?

4. Why is continuous improvement most likely to be achieved in a company with a culture of trust'? Start your answer by explaining what is meant by a culture of trust.

1. What do you understand by the term, 'thinking outside the box'? Give an example of how this can be applied to engineers working for RWE npower.

2. How does encouraging thinking outside the box help RWE npower to make improvements in the way in which it operates?

3. Explain how encouraging engineers at RWE npower to think outside the box has led to increased motivation for these employees.

4. Recommend wavy in which another organisation of your choice might improve its employees to think in creative ways about work. results through encouraging its employees to think in creative ways about work-related problems.

1. How does Siemens seek to provide good career opportunities for employees?

2. Describe one of the systems that Siemens has created which provides development opportunities for employees at work

3. How important is the appraisal system in helping to create shared understandings the objectives of the organization and personal objectives of individual employees?

4. How effective do you think the Siemens approach to people management will be 2 in creating great results?