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HOSPITALITY
MANAGEMENT
(1). (A) Give a brief explanation of the economic
impact of tourism. Name two organizations that control or further the economic
impact on tourism.
(1). (B)
Describe in brief all the 5 levels of Hotel and their why of hospitality?
(2). Explain the
term Management Structure and with the help of chart, plan the working of
Executive Committee for 5 star hotels.
(3). What is the
use of Human Resource management in hospitality world and in short with the
help of diagram explain working of HR Department?
1. How would handle the short-staffing issue?
2. What measures would you take to get the
appropriate cooks in to work as soon as possible?
3. What would you do to ensure a smooth,
successfully transition for the party of fifty?
4. How would you manipulate your floor plan to
provide great service for the party of fifty?
5. What should you do to ensure that all the
guests in the restaurant are happy?
1. What are some suggestions for training
staff to handle unusual circumstances?
2. How do you ensure that suppliers are
delivering the product at the price quoted?
3. What do you do with lazy employees?
4. How do you deal with employees who
steal?
5. Describe the origin of coffee?
(6).
From the Diagram given below, brief out the importance of Controlling, Planning
Organizing and Leading.
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