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Operations
Management
Section
A: 5 Marks Each
(Attempt any 3)
1. Discuss the
nature and scope of operations management in terms of production decisions.
2. Explain the product selection and stages
involved therein.
3. What are the
various kinds of production systems? Discuss the nature of Mass Production.
4. Discuss in brief how do you organise value
engineering function in an electronic industry?
5. Define .Purchase Systems. What are the common
objectives of the purchasing function?
Section
B:
5 Marks Each (Attempt any 3)
1. Design an assembly line for a cycle time of 10
minutes for the following 10 work elements:
Elements : 1 2 3 4 5 6 7 8 9 10
Immediate predecessor : 0 1 2 2.3 4 5 6 5 7.9 9
Duration in minutes : 5 10 5 2 10 7 5 2 5 7
2. Discuss how a quality-management program can
affect productivity.
3. Select three service companies or
organizations you are familiar with and indicate how
process control charts could be used in each.
4. Explain the various factors that are to be
taken into account for plant location. Discuss in connection with setting up an Automobile industry.
5. Explain the term 'Break-even analysis'. Draw
imaginary BEP chart and briefly describe
its merits and demerits.
its merits and demerits.
Section
C:
10 Marks Each (Attempt any 3)
1.
(a) Explain what you understand by the term "Total Quality
Management", paying particular attention to the following terms :
quality, supplier-customer interfaces, and process.
(b)
Define Productivity. List some factors that can affect productivity and some
ways in which productivity can be improved.
2.
(a) Give two examples (with supporting details) of the impact of technology in
product and service design, in the context of service and manufacturing firms.
(b)
A firm uses simple exponential smoothing with α = 0.1 to forecast demand. The
forecast for the first week of February was 500 units, whereas actual demand
turned out to be 450 units.
(i)
Forecast the demand for the second week of February.
(ii) Assume that the actual demand during the second week of February turned out to be 505 units. Forecast the demand for the third week of February.
3.
(a) Bloomsday Outfitters produces T-shirts for road races. They need to acquire
some new stamping machines to produce 30,000 good T-shirts per month. Their
plant operates 200 hours per month, but the new machines will be used for
T-shirts only 60 percent of the time and the output usually includes 5 percent
that are "seconds" and unusable. The stamping operation takes 1 minute
per T-shirt, and the stamping machines are expected to have 90 percent
efficiency considering adjustments, changeover of patterns, and unavoidable
downtime. How many stamping machines are required ?
(b)
Give an example of a business that would use a push and one that would use a
pull operations control system. Explain your choice and briefly describe how
the system works.
4.
(a) What are the various methods of judgemental forecasting ? Comment on
possible errors that are associated with judgemental forecasting.
(b)
A time study of a restaurant activity yielded a cycle time of 2.00 minutes, and
the waitress was rated at PR = 96 percent. The restaurant chain has a 20
percent allowance factor, Find the standard time.
5.
(a) What are the advantages of having a company-wide data-bank ? Show how
different functions e.g. cost accounting, sales, inventory, manufacturing can
be integrated with a data-bank.
(b)
A contractor has to supply 10,000 bearings per day to an automobile
manufacturer. He finds that, when he starts a production run, he can produce
25,000 bearings per day. The cost of holding a bearing in stock for one year is
Rs. 2 and the set-up cost of a production run is Rs. 1,800. How frequently
should production runs be made ? (Assume 300 working days in a gear)
Section D: 20 Marks
1.
Write short notes on any five of the following:
(a)
Cellular manufacturing
(b) ISO 9000
(c) Fish-bone Diagram
(d) AGVS
(e) Cross Impact Matrix
(f) Benchmarking
(g) CIM
(h) Job Enlargement
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