Need Answer Sheet of this Question paper, contact
aravind.banakar@gmail.com
www.mbacasestudyanswers.com
ARAVIND – 09901366442 – 09902787224
HOTEL MANAGEMENT
1. Give job description of the following.
a) Reservation Manager
b) Night Manager
c) Guest Relation Officer
d) Lobby Manager
e) Airport Representative
2. Define and explain the term ‘Hotel’. Explain various services a hotel offers to
its guest.
3. Explain the ‘star system’ of classification in details. Also give other ways of
classification of hotels
4. Explain Function and Importance of Front office.
5. Complaints are business opportunities or threat. Describe.
6. Difference between Ordinary Cheque and Travellers Cheque.
7. Define Budget. Explain different kinds of budget
8. What are occupancy ratios? Give the importance of front office statistic for business
Need Answer Sheet of this Question paper, contact
aravind.banakar@gmail.com
www.mbacasestudyanswers.com
ARAVIND – 09901366442 – 09902787224
No comments:
Post a Comment