Operations Management - Define .Purchase Systems. What are the common objectives of the purchasing function

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Operations Management

Section A: 5 Marks Each (Attempt any 3)

1.       Discuss the nature and scope of operations management in terms of production decisions.

2.       Explain the product selection and stages involved therein.

3.      What are the various kinds of production systems? Discuss the nature of Mass Production.

4.       Discuss in brief how do you organise value engineering function in an electronic industry?

5.       Define .Purchase Systems. What are the common objectives of the purchasing function?

Section B: 5 Marks Each (Attempt any 3)

1.        Design an assembly line for a cycle time of 10 minutes for the following 10 work elements:

Elements : 1 2 3 4 5 6 7 8 9 10
Immediate predecessor : 0 1 2 2.3 4 5 6 5 7.9 9
Duration in minutes : 5 10 5 2 10 7 5 2 5 7

2.       Discuss how a quality-management program can affect productivity.

3.       Select three service companies or organizations you are familiar with and indicate how
process control charts could be used in each.

4.       Explain the various factors that are to be taken into account for plant location. Discuss
in connection with setting up an Automobile industry.

5.       Explain the term 'Break-even analysis'. Draw imaginary BEP chart and briefly describe
its merits and demerits.

Section C: 10 Marks Each (Attempt any 3)

1. (a) Explain what you understand by the term "Total Quality Management", paying particular attention to the following terms :

quality, supplier-customer interfaces, and process.

(b) Define Productivity. List some factors that can affect productivity and some ways in which productivity can be improved.

2. (a) Give two examples (with supporting details) of the impact of technology in product and service design, in the context of service and manufacturing firms.

(b) A firm uses simple exponential smoothing with α = 0.1 to forecast demand. The forecast for the first week of February was 500 units, whereas actual demand turned out to be 450 units.

(i) Forecast the demand for the second week of February.

(ii) Assume that the actual demand during the second week of February turned out to be 505 units. Forecast the demand for the third week of February.

3. (a) Bloomsday Outfitters produces T-shirts for road races. They need to acquire some new stamping machines to produce 30,000 good T-shirts per month. Their plant operates 200 hours per month, but the new machines will be used for T-shirts only 60 percent of the time and the output usually includes 5 percent that are "seconds" and unusable. The stamping operation takes 1 minute per T-shirt, and the stamping machines are expected to have 90 percent efficiency considering adjustments, changeover of patterns, and unavoidable downtime. How many stamping machines are required ?

(b) Give an example of a business that would use a push and one that would use a pull operations control system. Explain your choice and briefly describe how the system works.

4. (a) What are the various methods of judgemental forecasting ? Comment on possible errors that are associated with judgemental forecasting.

(b) A time study of a restaurant activity yielded a cycle time of 2.00 minutes, and the waitress was rated at PR = 96 percent. The restaurant chain has a 20 percent allowance factor, Find the standard time.

5. (a) What are the advantages of having a company-wide data-bank ? Show how different functions e.g. cost accounting, sales, inventory, manufacturing can be integrated with a data-bank.

(b) A contractor has to supply 10,000 bearings per day to an automobile manufacturer. He finds that, when he starts a production run, he can produce 25,000 bearings per day. The cost of holding a bearing in stock for one year is Rs. 2 and the set-up cost of a production run is Rs. 1,800. How frequently should production runs be made ? (Assume 300 working days in a gear)

Section D: 20 Marks

1. Write short notes on any five of the following:

(a) Cellular manufacturing

(b) ISO 9000
(c) Fish-bone Diagram
(d) AGVS
(e) Cross Impact Matrix
(f) Benchmarking
(g) CIM
(h) Job Enlargement

Retail Selling - Customs duties are levied on import of goods in India.

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Retail Selling

QUESTION:  COMMENT ON ANY 8 OF THE FOLLOWING PROBLEMS:

1. The organized retail industry in India is faced with stiff competition from the unorganized sector.

2. There is a shortage of quality real estate and infrastructure requirements in our country.

3. Opposition to Foreign Direct Investment from small traders affects retail industry.

4. Very high stamp duties on transfer of property affects the industry.

5. Shortage of retail space in central and downtown locations also hinders the growth of retail industry.

6. Presence of strong Pro-tenancy laws makes it difficult to evict tenants and this is posing problems.

7. Land-use conversion is time consuming and becoming complex.

8. For settling property disputes, it consumes lot of time.

9. Rigid building laws makes procurement of retail space difficult.

10. Non residents are not allowed to own property except they are of Indian origin.

11. Prohibition of Foreign investment in real estate business.

12. Customs duties are levied on import of goods in India.

We are assessing distribution options for a new line of accessories (upscale purses, scarves, jewelry). Ideally. We would like to get into some of the upscale department stores. Since we are not familiar with entry into these channels,

QUESTION: How will you point us in the right direction as to how best to get started in making such contacts and getting the outlets interested in distributing my products? Where is the best place to get more information on supplying goods to retailers? 

SECTION C                     20 MARKS

The layout of my shop is poorly designed and I am not always able to keep an eye on all customers. Cameras and mirrors are out of the question at present and I frequently “lose” small items.

QUESTION: Is there an inexpensive theft deterrent that you could suggest?

Principles and Practice of Management - Critically evaluate the finding that old supervisors complain and new workers to resist any type of control

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Principles and Practice of Management

(a) Identify the problems in this case.

(b) Do you think the decision taken by shukla is in keeping with the faith, trust and creating developmental climate in the organisation? Critically evaluate

(c) How would you help in improving rough and tough behavior of employees?

(a) Identify the core issues in the case

(b) Place yourself in the position of the Personnel Director. Which of the following courses of action would you have chosen and why?

(i) Would you have discharged both men?

(ii) Would you have discharged Bhola only?

(iii) Would you have discharged Nathu only?

(iv) Would you have discharged neither of them? Justify your choice of decision.

(c) What policy and procedural changes would you recommend for handling such cases in future?

(a) What are the core issues the case?

(b) Do you agree with the statement "The problem, of course, has its roots in the production department itself”? Reason out your stand.

(c) Critically evaluate the finding that old supervisors complain and new workers to resist any type of control.

(d) What type of control system would you suggest to the company to improve the production?

(a) What do you think is the real, problem in this case?

(b) How do you perceive the stand of Mr. Singh? Analyze critically.

(c) What intervention should Mr. Singh use to rectify the type, of situation he is presently confronted with? Discuss giving the reasons.

(d) Discuss the implications of effecting them with your recommendations.

Questions:

(a) What is the problem in your opinion? Elaborate.

(b) How would you explain the behavior of Renu and Mrs. Khan? Did Mrs. Khan handle the situation timely and properly?

(c) Assume that you are the Personnel Manager. What are the alternatives available with Mrs. Khan?

(d) What do you consider the best alternative? Why?

ORGANIZATIONAL BEHAVIOR - Could Mr. Prasad and the safety supervisor have prevented John's case at the initial level

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ORGANIZATIONAL BEHAVIOR

(a) What is the problem in the case?

(b) How do you see the behavior of the safety supervisor? What would you do if you were the safety supervisor ?

(c) How do you see the change in John's behavior from an informal leader to the one involved in a fight with a supervisor vis-a-vis the company's policy?

(d) Could Mr. Prasad and the safety supervisor have prevented John's case at the initial level?

(a) What is the problem in the case? Explain.

(b) Explain Govinda's behavior and work experience vis-a-vis the psychologist's report.

(c) How do you see Nair's suggestion to Amrit? Give reasons.

(d) What are Amrit's considerations in taking a decision? What should he do? Explain.

(a) Define the major problem of EMCORP's management.

(b) Will the formation of a committee be of any value in this situation? If a committee is needed, assign a title to the committee and indicate who should be members of the committee?

(c) In the event that Roy decides to retire, will the presence of a committee make it easier or more difficult for Roy's successor? Discuss.

(a) What is your view of the action taken by Mr. Muthu?

(b) What are the weakness and strong points, as you consider, of Mr. Muthu as a Manager?

(c) How would you have tackled the situation, if you were Mr. Muthu?

(a) How did a brilliant engineer turn out to be a “deadwood”?

(b) Was Mr. Mohan too sensitive and arrogant?

(c) Did Mr. Tagore handle sensitive and intelligent engineers properly?

(d) Was it not advisable to transfer Mr. Mohan in 1992 when the signs of trouble were seen?

(e) Should Mr. Tagore have stopped Mr. Mohan’s increment in 1993, knowing fully well that he was quite competent?

Cost and Management Accounting - Cost volume profit analysis is mainly used in guiding decisions yet to be made. Explain the statement by giving examples

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Cost and Management Accounting

Total marks - 100

Section - A  - Attempt any ten questions. Each question is 4 marks.
(10 × 4 = 40)

Q1)
a) Define period cost.

b) Explain the meaning of cost accounting.

c) Distinguish between direct and indirect cost.

d) Explain Contribution.

e) How does cost volume, profit analysis is helpful in cost control.

f) How margin of safety can be improved?

g) What do you mean by relevant cost?

h) State the cost data required for determining the profitability of various products.

i) Explain various conditions of Depression.

j) What is out of pocket cost?

k) What are the limitations of standard costing?

l) Distinguished between standard cost and estimated cost.

m) Briefly explain labour variance.

n) Explain the need for reconciliation between budgeted profit and actual profit.

o) Prepare the Performa for cost sheet.

Section – B – Attempt any 6 questions. Each question is 10 marks

(10 × 6 = 60)

Q2) what is meant by classification of overheads and why it should be attempted?

Q3) Cost volume profit analysis is mainly used in guiding decisions yet to be made. Explain the statement by giving examples.

Q4) Explain the meaning and uses of P/V ratio.

Q5) The sales turnover and profit during two year were as follows.
Year Sales Profit

2005 150000 20000
2006 170000 25000
you are required to calculate 

(a) Fixed cost 

(b) Breakeven point

Q6) A machine manufactures 10000 units of a part at a total cost of Rs. 21 out of which Rs. 18 is variable. This part is readily available in market at Rs. 19 per unit. If the part is purchased from market then the machine can be utilized to manufacture a component in same quantity contributing Rs. 2 per component or it can be hired at Rs. 21000. Recommend which
alternative is profitable.

Q7) How product profitability can be ascertained with the technique of marginal costing?

Q8) Explain various cost concepts in decision making.

Q9) Distinguish between relevant and irrelevant cost.

Q10) Explain briefly the significance of standard costing as a technique of cost control.

Q11) Given that the cost standards for material consumption are 40Kg at Rs.10 per Kg. Compute the variances when actual are 48 Kg at Rs. 12 per Kg.

Q12) Prepare cost sheet with the help of imaginary figures.

Q13) What are the main advantages of preparing cost sheet?